FAQ
FAQ - Frequently Asked Questions
Find answers to common questions about Zensight Eye Massagers
π How fast is shipping?
We offer FREE shipping within the USA. Most orders arrive in 3-5 business days. You'll receive tracking information via email once your order ships.
π³ How do I pay?
We use secure bank transfers for maximum security. After placing your order, we'll email you our US business bank details. Transfer directly from your bank - no credit card fees!
π What's your return policy?
We offer a 30-day satisfaction guarantee. If you're not completely happy, contact us within 30 days and we'll work with you on a solution - whether that's troubleshooting, replacement parts, or a full refund.
β‘ How do I use it?
1. Charge for 2 hours
2. Connect via Bluetooth to your phone
3. Select your preferred mode (5 options)
4. Relax for 15 minutes!
Auto shut-off ensures safety.
π΅ Does it work with iPhone/Android?
Yes! The Bluetooth 5.0 works with all devices: iPhone, Android, iPad, tablets. Stream music, podcasts, meditation sounds, or audiobooks.
π Can I wear glasses?
Remove glasses before use. The massager needs direct contact with your skin around the eyes to properly target pressure points.
π Color differences?
All colors have identical features:
β’ Black - Premium, professional look
β’ White - Clean, modern (most popular)
β’ Gray - Practical, hides everyday wear
π Good gift for Christmas?
Perfect Christmas gift! Ideal for:
β’ Office workers with screen fatigue
β’ Remote employees & gamers
β’ Students during exams
β’ Anyone needing relaxation
We include gift messaging at no extra cost!
Still have questions?
Email us: orders.zensightwellness@gmail.com
We reply within 2 hours during business hours!